Repair · Claude · Hard reset
A limit bug blocks ~3% of Claude Code users, and ClaudeDevs resets the affected
An incorrect weekly limit, some users unable to send messages, then a fix and a reset of both clocks for everyone affected.
Earlier today, ~3% of Claude Code Max and Pro users hit a bug that showed an incorrect weekly usage limit, and in some cases blocked them from sending messages. This is fixed, and we're resetting 5-hour and weekly limits for everyone affected. Apologies for the disruption.
“Earlier today, ~3% of Claude Code Max and Pro users hit a bug that showed an incorrect weekly usage limit, and in some cases blocked them from sending messages.”
A bug showed some Claude Code Max and Pro users the wrong weekly limit, and in some cases stopped them sending messages. ClaudeDevs said it affected about 3% of those users, that it was fixed, and that 5-hour and weekly limits were being reset for everyone affected.
We filed this card on September 22 from the original post; the reset was already in our ledger as a secondary timestamp. The targeted scope matters: it counts in the ledger as a full reset for the named group, not for all users.
What it means
- Scoped to the affected users, about 3% of Claude Code Max and Pro. If you never saw the wrong limit, this reset was not for you.
- Both buckets reset for that group: 5-hour and weekly.
- The next evening the reset was extended to everyone across all plans. See the June 20 card.